WHO WE ARE

Aggie Owned & Operated

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We are two Texas A&M alumni, that aim to bring a unique sweet treat to the Central Texas area. Graduating in 2020 was a challenge in itself, but it gave us to courage to think outside of the box and create S.O.S. Cotton Candy. We take our work seriously and believe you shouldn’t have to sacrifice quality for convenience. We pride ourselves with our sweet creations and hope you enjoy them as much as we do.

FAQ

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HOW DOES OUR SERVICE WORK?

We are a cotton candy delivery and event service. We do private events, markets and can even deliver right to your door! We ask for at least 24-hour notice on orders to ensure that we can get your cotton candy to you!

WHAT IS INCLUDED IN THE BOX?

Our boxes include 3 large bags of different flavored cotton candy and 2 glitter cotton candy bombs. Every month 2 of the bags will be the original flavor (Pink Vanilla & Blue Raspberry) and the other 1 will be a unique surprise. Our glitter cotton candy bombs only work in carbonated drinks and bring a shimmer to your life.

WHAT ARE GLITTER COTTON CANDY BOMBS?

Our glitter cotton candy bombs are a perfect drink topper for all occasions. All you do, is place it on the top of your drink, drop in the carbonated beverage and watch the shimmer spread. These work best with light colored drinks. These are for all ages and bring a little more sparkle into your life.

WHAT IS OUR RETURN POLICY?

We do not allow returns or refunds because cotton candy is a perishable item. You can always surprise someone sweet with some fluff. If we did not meet your quality expectations please contact us.

WHAT IS THE CHANGE/CANCELLATION POLICY?

We strive to make our delivery service seamless so we do not allow change or cancellations. If you are moving or something has changed with your address, please contact us as soon as possible.

HOW LONG WILL OUR COTTON CANDY LAST?

If you keep our bag or container properly sealed it should last for a couple of weeks. We all love our cotton candy fresh and fluffy!  We recommend eating within the first couple of days to ensure freshness, Winter is coming so when we deliver we recommend not to leave the box outside for a long period of time.

HOW DO WE PERSONALIZE THE ORDER?

Currently, we are sending custom notes with a box if requested. This is for people who want to add an extra touch to the surprise. If you have specific customization in mind, send us an email at soscottoncandy@gmail.com

DO WE CATER?

Yes! Possible events are: birthday parties, organization events, weddings, gender reveals, and much more.

WHAT ARE OUR COVID-19 PRECAUTIONS?

We promise to follow all safety and cleaning protocols to ensure a smooth and safe process. We will also wear our masks when delivering; if you would like contactless delivery please let us know ahead of time.

WHAT DOES YOUR FOOD LABEL LOOK LIKE?